Take your business to the next level by improve
operational agility and
user experience.
We are next level experts in digital operational agility and user experience.
Pacific Place is part of the Swire Properties, in which they have launched a loyalty app for their members. Swire Properties asked us to perform a UX audit to reveal usability and preference problems throughout their app after launch.
HKEx is on a mission to save paper and deliver content through the web creating a system that allows for administration staff to upload relevant content to corresponding conference pages and attendees to receive content in soft copy format.
Headquartered in Singapore, TAB Group aims to ease the process of corporate experience booking by allowing the organising team to have all their information and expense management in one place
User-centric, an aptitude for business, and world-class software architecture. We are born to build the new competitive edge for companies and organisations of today.
We are next level experts in digital operational agility and user experience.
Great software evolves. We see designing and developing software is an iterative process, so we adopt Agile and design thinking philosophies to adapt to changing customer needs.
We care about code quality, follow the principles of modern software engineering for better scalability. We use internal and external open source technologies to give your projects a headstart while allowing your teams to continue to build on work done.
Information technology plays a significant role in business today, every piece of information has its own purpose for accomplishing certain goals in different industries.
Technology Architecture is a detailed description of the various information-processing assets needed to meet business objectives, the rules that govern them, and the information associated with them. We have the ability to help clients translate business goals to technical architecture.
We are skilled in identifying inefficiencies and providing precise recommendations. We help businesses understand the problem through internal and external aspects.
Internally, we interview the stakeholders to find out what the decision-making process is like. Externally, we conduct qualitative and quantitative research to learn more about current design and usability of your digital product.
Data is exploding in every businesses. To cope with this phenomenon, we build cloud native apps deployed on Amazon Web Services, allowing clients to access their data through storage, streams, and APIs to get elasticity, scalability and the resilience of cloud computing. At the same time allowing developers to make high-impact changes frequently and predictably with minimal toil.
Design Sprint method aims to solve the most critical problems in 5-day
Stop investing on build an app which doesn't fit the market standards
Deeply learn from your users to figure out the main pain points
Crowd Voting aims to build a website for organizations to publish polls to get users to participate. The poll results can be presented with real-time with statistics. We aided Crowd Voting in Design Sprint ideation, prototyping, UIUX design, responsive web development and admin panel.
We apply Intelligent Automation (IA) when customising operation systems for our customers, marrying artificial intelligence (including natural language processing, machine learning, and machine vision) with automation.
With the use of IA, business processes can be streamline and complex decisions can be made faster. We have built many systems for our client to presents personalized content to customers through adoption of IA.
Customer relationship management (CRM) is a core system for every business. However, it is often detached from other administration systems, casusing inconvenience in decision making.
We are capable to integrate clients' CRM software and other third-party applications to a new consolidated platform for better mangement. As a result, decision makers can access to relevant data seamlessly.
We understand that KPIs vary among different industries, and companies would like to have a consolidated dashboard to view all real-time relevant insights. In view of this, we also help our clients set up analytical tools to collect relevant data of users' interaction. For example, funnels can be set up to track the percentage of users dropped out and where they leave.
Design Sprint method aims to solve the most critical problems in 5-day
Stop investing on build an app which doesn't fit the market standards
Deeply learn from your users to figure out the main pain points
We help our clients enhance digital customer experience through customer journey mapping. It is a process of visualising the story of customers’ experiences with the product across all touch points. The main goal of this task is to identify customer pain points, allowing the team to better optimise customer experience.
The Design Sprint is a five-day process to solve real-life problems and to test new ideas within a short period of time. Members from a diverse background will work together to (1) Understand the Problem, (2) Identify the most Critical Problem, (3) Ideate Possible Solutions.
Our team will help to integrate the best ideas into a prototype. The solution can then be presented to real customers for testing and collecting feedback, to validate whether it is feasible or not.
A UX audit is a service reviewing user experience, to find out whether clients’ current digital products can meet the exact needs of real users. It can be divided into three main sections: (1) User testing, (2) Data Analysis and (3) Reporting.
First, we will help clients collect users’ emotion and attitude towards the digital product through user testings. Then, the quantitative and qualitative feedback obtained will be analysed. Finally, a report will be delivered with all the summary of findings and corresponding recommendations for user experience improvements.
Design Sprint method aims to solve the most critical problems in 5-day
Stop investing on build an app which doesn't fit the market standards
Deeply learn from your users to figure out the main pain points
Altitude Labs has helped Taikoo Social App to conduct a UX audit and provide recommendations in 2018. Taikoo Social App took the recommendations to improve. In 2020, Taikoo Social App appointed Altitude Labs to conduct a UX audit based on the improvement.