The retail industry is at an inflection point. Modern customers want to buy anything, anytime, anywhere. Purchasing behavior is omnichannel - in store, online and on third-party websites. Brick-and-mortar businesses are facing competition from tech-savvy e-commerce retailers. Customer service AI bots, recommendation algorithms and data science are employed in new and creative ways to delight customers and disrupt competitors.
Selling online the right way is mission critical to success. Want to take your retail business to the next level? We're here to help.
Approach to E-commerce in San Francisco
Data driven. We are one of the few companies that take a truly data-driven approach to growing your retail business. We don't mean this in a superficial way. We're experts who build proprietary machine learning algorithms to convert your data into sales.
More than a pretty online store. You don't want to be another pretty e-commerce store. Your data needs to be stored in the right place, with the right structure to power customer acquisition and retention. Your departments need the right information to make better decisions.
Omnichannel experience. Your customers don't have to know that your online and offline sales are different departments. To them, it's the same brand. We help you integrate your offline POS and ERP systems seamlessly with your e-commerce store, so you can provide a awesome and singular experience to your customers.
Our Capabilities in San Francisco
Here are some of our e-commerce capabilities:
- E-Commerce store design and development. We work closely with you to launch your e-commerce store, everything from user experience best practices, creating a seamless checkout experience to product selection and software integrations.
- Predictive analytics. Metisa, our marketing AI technology, helps you maximize sales and personalize customer experiences. Gain access to state-of-the-art algorithms that predict customer lifetime value, at-risk probability, product recommendations and personas in hours, not months. Use these insights to create a delightful shopping experience for your customers and increase your marketing ROI. Learn more.
- China e-commerce. China is a complicated beast for many international brands. Situated in Hong Kong, our international team helps you navigate selling on places like Tmall, JD and WeChat in China together with our Mainland Chinese partners.
- Software integrations We help you build bespoke software that helps your ERP, POS and warehousing systems talk to each other and empowers your executives to make decisions backed by data.
Success Stories
-
Zalora, Asia’s leading fast-fashion retailer, are working with us to personalize the landing and other pages of their e-commerce website based on customer behavior and past purchases. -
Yuehua, a leading Chinese lifestyle department store, are working with us to launch their international e-commerce store.